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Email problem question

Discussion in 'E-mail Discussions' started by shann, Jul 22, 2003.

  1. shann

    shann Well-Known Member

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    We have moved one domain form server1 to server2. After that anyone send mails from server1 to this domain not receiving. Please let me knwo where to fix.

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  2. Tom Pyles

    Tom Pyles Well-Known Member

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    This is generally a propogation issue. The mail is most likely ending up on the old server. To check, log into the users old cpanel at oldserver.hostname.com/~username and take a peek in webmail. You'll probably find all that missing mail there.

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  3. shann

    shann Well-Known Member

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    Hi,

    This is not a porpagation issue. It is happening for more than 3 weeks.

    Anyhelp would be appreciated.

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  4. chakky

    chakky Well-Known Member

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    Hi,

    in server1 do the following

    vi /etc/localdomains

    delete the entry for your domain here and save it.

    Now try sending and see :).

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  5. anand

    anand Well-Known Member

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    check if the domain is still existing on your server1. it shouldn't be as its been moved.

    as recommened by chakky try /etc/localdomains. At times when you delete your domain, it still is there in localdomains. This happened to me some 2 months back on 2 servers when we moved accounts and had to manually delete domains from localdomains file.

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  6. shann

    shann Well-Known Member

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    HI,

    I already delted in /etc/localdomains like week ago and still having same problem. Any other suggestions?

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  7. anand

    anand Well-Known Member

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    From server1, root try this:

    mail -v user@domain
    Sub: test
    test
    .

    The above dot is suppose to be there and then press enter. Post the results here.

    You didn't reply about the domain existing on the server1 ??

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  8. Tim Greer

    Tim Greer Well-Known Member

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    Make sure it's not there (again). The updateuserdomains and other scripts will regenerate that file. If there's still an entry for that domain in the /var/cpanel/users/username file, it will regenerate it under certain conditions. Also, check your local DNS (/etc/named.conf) and /etc/hosts file to ensure it's not listed there as well.
     
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