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Email Problem - SMTP or DNS ?

Discussion in 'E-mail Discussion' started by rilker, Jan 25, 2009.

  1. rilker

    rilker Registered

    Joined:
    Jan 25, 2009
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    Hello,

    Hello, I am writing to fix this problem for at least 50 hours!!! With solution, I think here will be the best place to go !

    I installed cpanel in my new server 3 days ago, and looks like everything
    working fine, except email. I reinstalled yesteday the server and cpanel, but the problem continue.
    PROBLEM: I cant send or receive email from any domain hosted, error 500-550. I am placing info about 1 domain (myhelpdesk.com.br)

    Follow the info I have:

    1) GENERAL
    Main domain: ikanos.com.br
    hostname: iguape.ikanos.com.br
    Registar: is pointing to ns1.ikanos.com.br and ns2.ikanos.com.br
    Reverse DNS pointing to iguape.ikanos.com
    I can ping on mail.myhelpdesk.com.br

    2) HOSTS
    127.0.0.1 localhost
    189.126.104.128 iguape.ikanos.com.br iguape XXXCNN0478 XXXCNN0478.locaweb-net.locaweb.com.br

    3) /var/named/myhelpdesk.com.br.db
    ; cPanel 11.24.4-RELEASE_33609
    ; Zone file for myhelpdesk.com.br
    $TTL 14400
    @ 86400 IN SOA ns1.ikanos.com.br. rilker.pobox.com. (
    2009012502 ; serial, todays date+todays
    86400 ; refresh, seconds
    7200 ; retry, seconds
    3600000 ; expire, seconds
    86400 ) ; minimum, seconds

    myhelpdesk.com.br. 86400 IN NS ns1.ikanos.com.br.
    myhelpdesk.com.br. 86400 IN NS ns2.ikanos.com.br.


    myhelpdesk.com.br. IN A 189.126.104.128

    localhost.myhelpdesk.com.br. IN A 127.0.0.1

    mx-189-126-104-128 IN A 189.126.104.128
    myhelpdesk.com.br. IN MX 0 mx-189-126-104-128

    mail IN CNAME myhelpdesk.com.br.
    www IN CNAME myhelpdesk.com.br.
    ftp IN A 189.126.104.128
    cpanel IN A 189.126.104.128
    whm IN A 189.126.104.128
    webmail IN A 189.126.104.128
    webdisk IN A 189.126.104.128

    4) iguape.ikanos.com.br
    ; cPanel 11.24.4-RELEASE_33609
    ; Zone file for iguape.ikanos.com.br
    $TTL 14400
    @ 86400 IN SOA ns1.ikanos.com.br. rilker.pobox.com. (
    2009012401 ; serial, todays date+todays
    86400 ; refresh, seconds
    7200 ; retry, seconds
    3600000 ; expire, seconds
    86400 ) ; minimum, seconds

    iguape.ikanos.com.br. 86400 IN NS ns1.ikanos.com.br.
    iguape.ikanos.com.br. 86400 IN NS ns2.ikanos.com.br.


    iguape.ikanos.com.br. IN A 189.126.104.128

    localhost.iguape.ikanos.com.br. IN A 127.0.0.1

    iguape.ikanos.com.br. IN MX 0 iguape.ikanos.com.br.

    mail IN CNAME iguape.ikanos.com.br.
    www IN CNAME iguape.ikanos.com.br.
    ftp IN CNAME iguape.ikanos.com.br.


    5) /var/named/ns1.ikanos.com.br.db
    ; cPanel 11.24.4-RELEASE_33609
    ; Zone file for ns1.ikanos.com.br
    $TTL 14400
    @ 86400 IN SOA ns1.ikanos.com.br. rilker.pobox.com. (
    2009012401 ; serial, todays date+todays
    86400 ; refresh, seconds
    7200 ; retry, seconds
    3600000 ; expire, seconds
    86400 ) ; minimum, seconds

    ns1.ikanos.com.br. 86400 IN NS ns1.ikanos.com.br.
    ns1.ikanos.com.br. 86400 IN NS ns2.ikanos.com.br.


    ns1.ikanos.com.br. IN A 189.126.104.128

    localhost.ns1.ikanos.com.br. IN A 127.0.0.1

    ns1.ikanos.com.br. IN MX 0 ns1.ikanos.com.br.

    mail IN CNAME ns1.ikanos.com.br.
    www IN CNAME ns1.ikanos.com.br.
    ftp IN CNAME ns1.ikanos.com.br.

    7) LITTLE OF MAILLOG
    Jan 25 19:20:51 iguape spamd[14789]: spamd: setuid to root succeeded
    Jan 25 19:20:51 iguape spamd[14789]: spamd: still running as root: user not specified with -u, not found, or set to root, falling back to nobody
    Jan 25 19:20:51 iguape spamd[14789]: spamd: processing message <GTUBE1.1010101@example.net> for root:99
    Jan 25 19:20:51 iguape spamd[14789]: auto-whitelist: open of auto-whitelist file failed: locker: safe_lock: cannot create tmp lockfile /.spamassassin/auto-whitelist.lock.iguape.ikanos.com.br.14789 for /.spamassassin/auto-whitelist.lock: No such file or directory
    Jan 25 19:20:51 iguape spamd[14789]: spamd: identified spam (1000.0/5.0) for root:99 in 0.1 seconds, 834 bytes.
    Jan 25 19:20:51 iguape spamd[14789]: spamd: result: Y 999 - GTUBE,NO_RECEIVED,NO_RELAYS scantime=0.1,size=834,user=root,uid=99,required_score=5.0,rhost=localhost,raddr=127.0.0.1,rport=37891,mid=<GTUBE1.1010101@example.net>,autolearn=no,shortcircuit=no
    Jan 25 19:20:51 iguape dovecot: pop3-login: Aborted login (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
    Jan 25 19:20:51 iguape spamd[14781]: prefork: child states: I
    Jan 25 19:21:06 iguape dovecot: imap-login: Login: user=<__cpanel__service__auth__imap__mcy3pfb_7aabqpn6uuy_ruywlh6ocgp_yk4_5evxqnqshs...>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
    Jan 25 19:21:07 iguape dovecot: IMAP(__cpanel__service__auth__imap__mcy3pfb_7aabqpn6uuy_ruywlh6ocgp_yk4_5evxqnqshsczmoeqk34w23ylg0zz): Disconnected: Logged out bytes=11/46
    Jan 25 19:25:52 iguape spamd[14789]: spamd: connection from localhost [127.0.0.1] at port 50944
    Jan 25 19:25:52 iguape spamd[14789]: spamd: setuid to root succeeded
    Jan 25 19:25:52 iguape spamd[14789]: spamd: still running as root: user not specified with -u, not found, or set to root, falling back to nobody
    Jan 25 19:25:52 iguape spamd[14789]: spamd: processing message <GTUBE1.1010101@example.net> for root:99
    Jan 25 19:25:52 iguape spamd[14789]: auto-whitelist: open of auto-whitelist file failed: locker: safe_lock: cannot create tmp lockfile /.spamassassin/auto-whitelist.lock.iguape.ikanos.com.br.14789 for /.spamassassin/auto-whitelist.lock: No such file or directory
    Jan 25 19:25:52 iguape spamd[14789]: spamd: identified spam (1000.0/5.0) for root:99 in 0.1 seconds, 834 bytes.
    Jan 25 19:25:52 iguape spamd[14789]: spamd: result: Y 999 - GTUBE,NO_RECEIVED,NO_RELAYS scantime=0.1,size=834,user=root,uid=99,required_score=5.0,rhost=localhost,raddr=127.0.0.1,rport=50944,mid=<GTUBE1.1010101@example.net>,autolearn=no,shortcircuit=no
    Jan 25 19:25:52 iguape dovecot: pop3-login: Aborted login (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
    Jan 25 19:25:52 iguape spamd[14781]: prefork: child states: I
    Jan 25 19:26:05 iguape dovecot: imap-login: Login: user=<__cpanel__service__auth__imap__jcfkm7bqy3fto5l0gu34j1qybrpz2nlxqmrjhsaxk13j8e...>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
    Jan 25 19:26:06 iguape dovecot: IMAP(__cpanel__service__auth__imap__jcfkm7bqy3fto5l0gu34j1qybrpz2nlxqmrjhsaxk13j8ejxtydixt8syfhemkym): Disconnected: Logged out bytes=11/19
    Jan 25 19:30:53 iguape spamd[14789]: spamd: connection from localhost [127.0.0.1] at port 48386
    Jan 25 19:30:53 iguape spamd[14789]: spamd: setuid to root succeeded
    Jan 25 19:30:53 iguape spamd[14789]: spamd: still running as root: user not specified with -u, not found, or set to root, falling back to nobody
    Jan 25 19:30:53 iguape spamd[14789]: spamd: processing message <GTUBE1.1010101@example.net> for root:99
    Jan 25 19:30:53 iguape spamd[14789]: auto-whitelist: open of auto-whitelist file failed: locker: safe_lock: cannot create tmp lockfile /.spamassassin/auto-whitelist.lock.iguape.ikanos.com.br.14789 for /.spamassassin/auto-whitelist.lock: No such file or directory
    Jan 25 19:30:53 iguape spamd[14789]: spamd: identified spam (1000.0/5.0) for root:99 in 0.1 seconds, 834 bytes.
    Jan 25 19:30:53 iguape spamd[14789]: spamd: result: Y 999 - GTUBE,NO_RECEIVED,NO_RELAYS scantime=0.1,size=834,user=root,uid=99,required_score=5.0,rhost=localhost,raddr=127.0.0.1,rport=48386,mid=<GTUBE1.1010101@example.net>,autolearn=no,shortcircuit=no
    Jan 25 19:30:53 iguape dovecot: pop3-login: Aborted login (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
    Jan 25 19:30:53 iguape spamd[14781]: prefork: child states: I
    Jan 25 19:31:07 iguape dovecot: imap-login: Login: user=<__cpanel__service__auth__imap__1dsy5qcn2flnaujc72lk3fjjkgnn0xsjxbjykhtxijtk5f...>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, secured
    Jan 25 19:31:07 iguape dovecot: IMAP(__cpanel__service__auth__imap__1dsy5qcn2flnaujc72lk3fjjkgnn0xsjxbjykhtxijtk5ffljjoucinmpbyjqkn1): Disconnected: Logged out bytes=11/19
    root@iguape [/var/log]#


    What else can I do ?

    Thanks for any Help!!!!
     
    #1 rilker, Jan 25, 2009
    Last edited: Jan 25, 2009
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