The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Email Problem w/rice.edu domain

Discussion in 'E-mail Discussions' started by mickalo, Aug 19, 2004.

  1. mickalo

    mickalo Well-Known Member

    Joined:
    Apr 16, 2002
    Messages:
    765
    Likes Received:
    2
    Trophy Points:
    18
    Location:
    N.W. Iowa
    We have an account how is having a problem sending/recieving email from their rice.edu email account from our server and haven't been able to quiet figure out if it's on our end or the remote server.

    From the command line to test the account this:
    Code:
    exim -bt xxxxx@rice.edu
    xxxxx@rice.edu cannot be resolved at this time:
    host lookup did not complete
    
    From the exim_mainlog I found this:

    Code:
    /var/log/exim_mainlog
    2004-08-19 17:21:12 H=imf25aec.mail.bellsouth.net [205.152.59.73] sender verify defer for <xxxx@rice.edu>: host
     lookup did not complete
    2004-08-19 17:21:12 H=imf25aec.mail.bellsouth.net [205.152.59.73] F=<xxxx@rice.edu> temporarily rejected RCPT <
    sjoe@generalacademic.com>: Could not complete sender verify
    2004-08-19 18:19:53 H=imf21aec.mail.bellsouth.net [205.152.59.69] sender verify defer for <xxx@rice.edu>: host
     lookup did not complete
    2004-08-19 18:19:53 H=imf21aec.mail.bellsouth.net [205.152.59.69] F=<xxxx@rice.edu> temporarily rejected RCPT <
    xxxx@generalacademic.com>: Could not complete sender verify
    
    From the exim_rejectlog
    Code:
    /var/log/exim_rejectlog
    2004-08-19 17:21:12 H=imf25aec.mail.bellsouth.net [205.152.59.73] sender verify defer for <xxxxx@rice.edu>: host
     lookup did not complete
    2004-08-19 17:21:12 H=imf25aec.mail.bellsouth.net [205.152.59.73] F=<xxxx@rice.edu> temporarily rejected RCPT <
    xxxx@generalacademic.com>: Could not complete sender verify
    2004-08-19 18:19:53 H=imf21aec.mail.bellsouth.net [205.152.59.69] sender verify defer for <xxxxx@rice.edu>: host
     lookup did not complete
    2004-08-19 18:19:53 H=imf21aec.mail.bellsouth.net [205.152.59.69] F=<xxxxx@rice.edu> temporarily rejected RCPT <
    xxxxx@generalacademic.com>: Could not complete sender verify
    
    Is this a problem on our server or with the rice.edu mail server ??

    Any help much appreciated :)

    Mickalo
     
  2. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,475
    Likes Received:
    20
    Trophy Points:
    38
    Location:
    Go on, have a guess
    Does a normal resolve work on your server:

    dig rice.edu

    and

    dig MX rice.edu
     
  3. mickalo

    mickalo Well-Known Member

    Joined:
    Apr 16, 2002
    Messages:
    765
    Likes Received:
    2
    Trophy Points:
    18
    Location:
    N.W. Iowa
    Problem Resolved.

    yes, both results are working now!

    After some further investigations, I found that the IP used by rice.edu was being blocked for some reason in the deny_hosts.rules used by APF firewall... after removing it, all worked fine again. Not sure how their CIDR IP group got in there tho :)

    thx's for the help.

    Mickalo
     
  4. chirpy

    chirpy Well-Known Member

    Joined:
    Jun 15, 2002
    Messages:
    13,475
    Likes Received:
    20
    Trophy Points:
    38
    Location:
    Go on, have a guess
    Oops, that wouldn't help ;)
     
Loading...

Share This Page