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email problem with smtp (error 110) port 465

Discussion in 'E-mail Discussions' started by Henry Kang, Jul 1, 2014.

  1. Henry Kang

    Henry Kang Registered

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    I am trying to get this appointment calendar to forward notifications to my gmail account. However following the instructions, it leads to an error of

    SMTP -> ERROR: failed to connect to server: connection timed out (110)

    I did some research online and found out its due to the port being closed, so I'm wondering if I can open this port on my local computer/router (DMZ) or somewhere on cpanel OR someway to auto forward the cpanel emails to my gmail.

    I am a web owner using latest version of wordpress and mac osx10
     

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  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. Henry Kang

    Henry Kang Registered

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    Hi it is a plugin from my wordpress website. installed onto the local server. my domain is namecheap
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    You will need to report this issue to your web hosting provider so they can review the server configuration and determine if this restriction is intentional.

    Thank you.
     
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