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Email Problem

Discussion in 'E-mail Discussions' started by Justin182004, Sep 29, 2003.

  1. Justin182004

    Justin182004 Active Member

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    Hello,

    I have a problem were only one person on my server can't receive emails at all... on any of the accounts... and he said that he could send emails just fine. I have tried to run the scripts given in the WHM Documentation and none of them worked.. I'm not sure how to address this problem.

    If someone could please help, I'd really appreciate it.

    Thanks in Advance,
    Justin.

    cPanel.net Support Ticket Number: "N/A"
     
  2. mickeymouse

    mickeymouse Well-Known Member

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    Dear Justin182004,

    This could be a problem from his end. If he is having no problems in accessing webmail this could be a problem with his email client.(\"check for the smtp authentication field in his email client\").

    Regards,
     
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