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Email Problem

Discussion in 'E-mail Discussion' started by iowndu, Feb 7, 2012.

  1. iowndu

    iowndu Registered

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    Hello,

    I'm new to CPanel so please be patient. I have inherited some of the admin roles for several different domains which are all configured on Cpanel. I'm having an issue with email between users. user@domain A can't email user@domain B.. The email doesn't get delivered from the local email client nor black berry / iphone. I have no idea where to start to troubleshoot. I've done all the client side trouble shooting that I can do, and I now need to look more atthe domain level to ensure that it is configured correctly. My expertise lies at the desktop level not domain administration.

    Thank You
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Is the email sent out from your email client without a failure message or a bounce? If so, you can try searching the Exim logs for more information. EX:

    Code:
    # exigrep user@domain.com /var/log/exim_mainlog
    Thank you.
     
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  3. iowndu

    iowndu Registered

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    I can send the mail from the client or a mobile phone and never get any bounce backs. I'll check the logs and see what I can come up with.
     
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