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Email Problems after transfer

Discussion in 'E-mail Discussions' started by Vincyweb, Mar 29, 2006.

  1. Vincyweb

    Vincyweb Member

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    Hi Just got a server setup lastnight and I transfer one domain from my old server to this new vps with WHM. Once the transfer was completed, I checked the email accounts with horde and notice that all emails have disappear except for the new ones. I verified that trasnfer was successful and it was 100% completed without errors. I was using the same version of CPANEL on the other server. Have you seen this before.

    Thanks!
     
  2. Priyanka

    Priyanka Registered

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    Email accounts gone after transfer!!

    Hello,
    Even I am facing the same problem:( !! All the email accounts are gone after transfer of the account from old server to new server!None of them can be seen in the cpanel >> mails
    section,although all the email accounts exist on the new server.What to do so that the email accounts can be seen in the cpanel >> mails section !! :confused:
    Can anybody suggest something to this problem??Will I have to retransfer the whole account again or just the mails can be transferred to the new server??
     
  3. monkeymojo

    monkeymojo Member

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    I have the same question. All the accounts were created on the new server...but the actual mail in them was not. So, I have a bunch of mail for people sitting on the old server, which we can get to via the old IP address/webmail.

    What is the (best) method for moving mail to the new server/account?
     
  4. chirpy

    chirpy Well-Known Member

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    The most likely reason for that is if the old server was running mbox format and the new one is running maildir. To rectify it, try running the conversion utility:

    /scripts/confvert2maildir

    Which should have an option to convert existing mailbox data to the maildir format.
     
  5. monkeymojo

    monkeymojo Member

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    Chirpy, what is the easiest way to tell what format the server is using for mail?
     
  6. chirpy

    chirpy Well-Known Member

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    If you get any maildir_format hits with the following then you're using maildir:

    grep maildir /etc/exim.conf
     
  7. monkeymojo

    monkeymojo Member

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    Well I think I found my issue then (one of them at least). The OLD server is using maildir (I got four hits) and the new server is using mbox. I guess I"ll need to figure out how to update the new server to maildir format?
     
  8. chirpy

    chirpy Well-Known Member

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  9. monkeymojo

    monkeymojo Member

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    OK, thanks for your help. I'm on a managed VPS server and just put in a support ticket to have that upgrade taken care of for me - looks like other people at that VPS provider have asked for the same thing in the past as well.

    Thanks for your answers and links to those other threads.
     
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