The Community Forums

Interact with an entire community of cPanel & WHM users.
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

email problems with gmail, hotmail

Discussion in 'E-mail Discussions' started by pmnet, Oct 13, 2009.

  1. pmnet

    pmnet Registered

    Joined:
    Aug 2, 2005
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    1
    hello

    I need your help.

    We are with problems to devlivery emails to gmail and hotmail and a few more ISP's.

    On gmail all email are delivery on the spambox and on hotmail are not delivery.
    We already check if we are listed on a spam list but all test that we make say that we are not on the list.

    Anyone can help me with that?

    Thanks for the help
    Pedro
     
  2. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

    Joined:
    Nov 5, 2008
    Messages:
    2,557
    Likes Received:
    7
    Trophy Points:
    38
    Location:
    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    I recommend ensuring that you have both SPF and DomainKeys enabled; this can be done via cPanel, as detailed at the following area of our documentation:
    EmailAuthentication < AllDocumentation/CpanelDocs < TWiki

    The following links should help to further troubleshoot e-mail deliveries to Gmail and Hotmail:

    Google/Gmail:
    Mail from contacts is marked as spam - Gmail Help
    Contacting Support - Gmail Help
    Report a problem with a message - Gmail Help

    Microsoft Windows Live, MSN Hotmail:
    MSN Hotmail - Contacting Hotmail
    MSN Postmaster
    MSN Postmaster - FAQ
    MSN Postmaster - Guidelines
    MSN Postmaster - Services
     
Loading...

Share This Page