email problems with gmail, hotmail

pmnet

Registered
Aug 2, 2005
4
0
151
hello

I need your help.

We are with problems to devlivery emails to gmail and hotmail and a few more ISP's.

On gmail all email are delivery on the spambox and on hotmail are not delivery.
We already check if we are listed on a spam list but all test that we make say that we are not on the list.

Anyone can help me with that?

Thanks for the help
Pedro
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
2,545
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268
Houston, Texas, U.S.A.
cPanel Access Level
DataCenter Provider
Twitter
I recommend ensuring that you have both SPF and DomainKeys enabled; this can be done via cPanel, as detailed at the following area of our documentation:
EmailAuthentication < AllDocumentation/CpanelDocs < TWiki

The following links should help to further troubleshoot e-mail deliveries to Gmail and Hotmail:

Google/Gmail:
Mail from contacts is marked as spam - Gmail Help
Contacting Support - Gmail Help
Report a problem with a message - Gmail Help

Microsoft Windows Live, MSN Hotmail:
MSN Hotmail - Contacting Hotmail
MSN Postmaster
MSN Postmaster - FAQ
MSN Postmaster - Guidelines
MSN Postmaster - Services