Email problems

I am having this problem as well with one user. When I view the /usr/mail folder for this user, the folders are missing for each email address that isn't receiving email. But all of the email addresses are listed inside his control panel under the mail manager.

I've tried deleting the email accounts and recreating them, and the folders for the email addresses still do not show up inside the mail folder. However, if you look in the folder /usr/mail/domain.com/, all folders for each email address, even those not receiving email, are listed.

List Pop Accounts: All email addresses are listed
user/mail/ : Folders are missing for each email address not receiving email
/user/mail/domain.com/: Folders for all email accounts exist

I've tried running just about everything to fix this, but still nothing.

Anyone have any ideas?

 

Try deleting and manually installing the account in the customers email client (Outlook or whatever)