Email Quota Warning

[mahdy_sharifi]

Hi :

any our user get Quota Warning ! alert , He remove all email messages but that disk not free up .
How can resolve this ?

thanks

 

[cPanelMichael]

Hello

Have you checked the email directory for the user manually to confirm there is no disk space usage? For example, you could run a command such as:

du -sh /home/username/mail/domain.com/email-user

Does this also show lower usage than is reported? Keep in mind that disk space usage for email accounts is only recalculated every four hours.

Thank you.

 

[mahdy_sharifi]

This is our problem , Emaqil account show 82 Meg , du -ch shows 23 Meg .

 

[cPanelMichael]

You can try rebuilding the "maildirsize" file for this account with a command such as:

/scripts/generate_maildirsize --verbose --confirm username

Thank you.