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Email Quota Warning

Discussion in 'E-mail Discussion' started by mahdy_sharifi, Jun 17, 2013.

  1. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    Hi :

    any our user get Quota Warning ! alert , He remove all email messages but that disk not free up .
    How can resolve this ?

    thanks
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Have you checked the email directory for the user manually to confirm there is no disk space usage? For example, you could run a command such as:

    Code:
    du -sh /home/username/mail/domain.com/email-user
    Does this also show lower usage than is reported? Keep in mind that disk space usage for email accounts is only recalculated every four hours.

    Thank you.
     
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  3. mahdy_sharifi

    mahdy_sharifi Well-Known Member

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    This is our problem , Emaqil account show 82 Meg , du -ch shows 23 Meg .
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    You can try rebuilding the "maildirsize" file for this account with a command such as:

    Code:
    /scripts/generate_maildirsize --verbose --confirm username
    Thank you.
     
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