mahdy_sharifi

Well-Known Member
Feb 26, 2012
214
1
68
cPanel Access Level
Root Administrator
Hi :

any our user get Quota Warning ! alert , He remove all email messages but that disk not free up .
How can resolve this ?

thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,917
2,248
363
Hello :)

Have you checked the email directory for the user manually to confirm there is no disk space usage? For example, you could run a command such as:

Code:
du -sh /home/username/mail/domain.com/email-user
Does this also show lower usage than is reported? Keep in mind that disk space usage for email accounts is only recalculated every four hours.

Thank you.
 

mahdy_sharifi

Well-Known Member
Feb 26, 2012
214
1
68
cPanel Access Level
Root Administrator
This is our problem , Emaqil account show 82 Meg , du -ch shows 23 Meg .
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,917
2,248
363
You can try rebuilding the "maildirsize" file for this account with a command such as:

Code:
/scripts/generate_maildirsize --verbose --confirm username
Thank you.