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email quota...

Discussion in 'E-mail Discussion' started by useradmin, Dec 14, 2007.

  1. useradmin

    useradmin Well-Known Member

    Oct 8, 2004
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    i am using whm 11 and cpanel email quota is very wired...

    whenever i create new a/c it is showing 0.0 MB only even there is more then 2 MB mails.
    if i delete any emails from mail account it shows same space it is not decrease either or increase too...

    how to fix email quota problem?
    i tried to delete maildirsize file too but still same issue..

    Thank you,
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Nov 29, 2006
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    Houston, TX
    cPanel Access Level:
    Root Administrator
    Note that quota usage is cached in the cPanel interface. To refresh the data to more accurately reflect current disk consumption, follow these steps:

    1. Login to the cPanel interface and under the Files section click Disk Space Usage.
    2. Below the section labeled Disk Usage Summary, you will see a Actions... drop-down box on the right side of the screen.
    3. From the Actions... drop down box, select Clear File Usage Cache
    4. The total reflected in the Disk Usage Summary section of that screen should now accurately reflect the disk space actually being consumed by that account.

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