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email read/un-read

Discussion in 'E-mail Discussion' started by cool123, Oct 13, 2014.

  1. cool123

    cool123 Registered

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    One of my account’s email becomes read without reading them on any device in few seconds.
    I’m using MS Outlook 2013 and have four email accounts with IMAP settings, reading pane and all other setting in Outlook are identical in all accounts.

    How can I set Outlook or cPanel so that mails should be un-read till I view them on any device?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    This sounds like a setting in your email client. Have you tried using an alternate email client such as Thunderbird to rule out Outlook as the cause of the issue?

    Thank you.
     
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