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Email receiving problem

Discussion in 'E-mail Discussions' started by Shoaib Iqbal, Jan 7, 2016.

  1. Shoaib Iqbal

    Shoaib Iqbal Registered

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    Hi,

    I can not receive emails on my @domain-name email. While internal @domain-name emails are working fine. Can you guide me how to fix it.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Have you checked your domain name for issues using a site like intodns.com? You might start there and if you see any issues, resolve them at your Domain Name Registrar. If you don't have root access to the server you're on, you might want to speak with your Hosting Provider so they can take a closer look at your account for you.
     
  3. Shoaib Iqbal

    Shoaib Iqbal Registered

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    Thank you for your reply. I'm using godaddy web-hosting. I don't have complete idea of DNS servers. So I should contact godaddy to resolve this issue?
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Absolutely, I'm sure they'll be happy to assist.
     
  5. Shoaib Iqbal

    Shoaib Iqbal Registered

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    Thank you
     
    Infopro likes this.
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