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email redirect to gsuite

Discussion in 'E-mail Discussion' started by John Hencmann, Sep 14, 2017.

  1. John Hencmann

    John Hencmann Registered

    Sep 14, 2017
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    Denver, CO
    cPanel Access Level:
    Reseller Owner
    I need to redirect email to conserve server space. Client wants it to go to gsuite acct.
    Here is the directions from google:
    Changing the A-record for your domain

    Your domain's A records are managed by your domain host. You can utilize an A record to direct your naked domain web address to another URL at your domain.

    Note: Instructions vary by domain host and A records are not supported by Google. Please contact your domain host directly if the general instructions below don't apply to you.

    1. Sign in to your domain hosting service.

    2. Navigate to your DNS Management page. i.e. Domain Management, Advanced Settings.

    3. Locate the A record settings and create a new A record.

    4. Enter a value for the host name. For some domain hosts, the value '@' corresponds to the naked domain.

    5. Enter the following IP addresses as the destination value:

    6. Save changes with your domain host.

    7. Click "I've completed these steps" below.

    I try to add an A record & get a message that I only have simple zone edit capability.
    How do I get full zone edit. Is there a better way to handle this issue? John
  2. Nicholas-MAH

    Nicholas-MAH Member

    Sep 13, 2017
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    Brisbane, Queesland Australia
    cPanel Access Level:
    Root Administrator
    Hi John,

    Are you a customer or do you have access to WHM? If you are not a WHM Administrator you will need to contact your hosting provider and request that they give you access to the "Advanced DNS Zone Editor" which looks like this:

    If you are the WHM Administrator and have access to WHM you can enable this feature from the "Feature Manager". Navigate to Packages -> Feature Manager on the WHM menu:

    You can then choose the feature list that you wish to edit, or create a new one. If you already have one, select the feature list you wish to edit and then using the wildcard search field type "Advanced Zone Editor" it will appear. Then just make sure that the tick box is checked, reload your cPanel and you should see it in the list.

    Also if you are a WHM Administrator and have SSH access to your server, you might like to install: GK~root - GK~Apps - Remote MX Wizard its a great way to administrate and manage google MX entrys for cPanel accounts.

    All the best.
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    #2 Nicholas-MAH, Sep 14, 2017
    Last edited by a moderator: Sep 15, 2017
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator

    You may need to contact your web hosting provider to see if they can enable the "Advanced DNS Zone Editor" option to allow you more control over the zone when using "cPanel >> Zone Editor".

    Thank you.
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