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Email rejected from Mail Report

Discussion in 'E-mail Discussion' started by Sunday Alabi, Feb 5, 2019.

  1. Sunday Alabi

    Sunday Alabi Member

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    Hello

    Please am currently faced with emails not delivering. I use Docker with Magento, on cpanel account. Sending mails directly from cpanel works, bot delivering and rececieving. However, when a mail is initiated from magento, which exits in cPanel, the email is rejected with the error message
    Code:
    Event:    rejected rejected
    Sender User:    -remote-
    Sender Domain:   
    From Address:    [email protected]
    Sender:   
    Sent Time:    Feb 5, 2019, 2:21:14 PM
    Sender Host:    host.example.com
    Sender IP:    127.0.0.1
    Authentication:    unauthorized
    Spam Score:    0
    Recipient:    [email protected]
    Delivered To:   
    Delivery User:   
    Delivery Domain:    example.com
    Router:    reject
    Transport:    **rejected**
    Out Time:    Feb 5, 2019, 2:21:14 PM
    ID:    1gr0et-0008pU-aS
    Delivery Host:    host.example.com
    Delivery IP:    127.0.0.1
    Size:    0 bytes
    Result:    Rejected relay attempt: '127.0.0.1' From: '[email protected]' To: '[email protected]'
    What could be the issue why the emails are being rejected and what are the possible solutions

    Thank you
     
  2. keat63

    keat63 Well-Known Member

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  3. Sunday Alabi

    Sunday Alabi Member

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    Thank @keat63, I have tried that and still didn't work. We have exact project on a dev server and the email functioning effectively.
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hello @Sunday Alabi


    The domain you're using to send mail from, does it exist on the server? Based on the error it seems as though the server is viewing it as a remote domain:
    Code:
      Rejected relay attempt: '127.0.0.1' From: '[email protected]' To: '[email protected]'
    What port are you setting for this as well?
     
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  5. Sunday Alabi

    Sunday Alabi Member

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    no other settings


    The email address exits on the server
     
    #5 Sunday Alabi, Feb 5, 2019
    Last edited by a moderator: Feb 5, 2019
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Sunday Alabi

    Can you please provide a response for all the questions I asked?
     
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  7. Sunday Alabi

    Sunday Alabi Member

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    @ cPanelLauren

    Sorry with the late response.

    Please can you please confirm how I can get the ports its running on.
     
  8. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Sunday Alabi

    You can see the ports you've set Magento to send on in the mail form

    Thanks!
     
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