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Email Removed By Root

Discussion in 'E-mail Discussion' started by Osama Tariq, Oct 5, 2015.

  1. Osama Tariq

    Osama Tariq Well-Known Member

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    Getting below message, even greylisted feature is disabled:

    Code:
    2015-10-03 08:10:55 1ZiDDn-002LMq-IS H=(TahirSaleemiVio) [182.178.244.239]:52664 Warning: "SpamAssassin as cpaneleximscanner detected OUTGOING smtp message as NOT spam (-1.0/50)"
    2015-10-03 08:10:55 1ZiDDn-002LMq-IS <= Tahir.Saleemi@domainname H=(TahirSaleemiVio) [182.178.244.239]:52664 P=esmtpa A=dovecot_login:tahir.saleemi@domainname S=20498 id=00a601d0fd89$1a1d7770$4e586650$@domainname T="RE: update" for info@domainname
    
    2015-10-03 08:10:55 1ZiDDn-002LMq-IS SMTP connection outbound 1443841855 1ZiDDn-002LMq-IS domainname info@domainname
    2015-10-03 08:10:56 1ZiDDn-002LMq-IS H=mx.kpnqwest.it [212.97.32.75]: SMTP error from remote mail server after RCPT TO:<info@domainname>: 450 4.2.0 <info@domainname>: Recipient address rejected: Greylisted
    2015-10-03 08:10:56 1ZiDDn-002LMq-IS == info@domainname R=lookuphost T=remote_smtp defer (-44) H=mx2.kpnqwest.it [212.97.32.68]: SMTP error from remote mail server after RCPT TO:<info@domainname>: 450 4.2.0 <info@domainname>: Recipient address rejected: Greylisted
    2015-10-03 08:20:05 1ZiDDn-002LMq-IS removed by root
    2015-10-03 08:20:05 1ZiDDn-002LMq-IS Completed
    
     
    #1 Osama Tariq, Oct 5, 2015
    Last edited by a moderator: Oct 5, 2015
  2. Jcats

    Jcats Well-Known Member

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    Do you have greylisting disabled in WHM or cPanel just for that domain?
     
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  3. Osama Tariq

    Osama Tariq Well-Known Member

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    Greylisting is Disabled.
     
  4. Jcats

    Jcats Well-Known Member

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    Greylisting is still a fairly new feature but I have yet to run into this where its still greylisting after its disabled.

    Can you go into WHM, enable greylisting, then go to the white list the IP's involved.

    212.97.32.75
    212.97.32.68
    182.178.244.239

    Then disable greylisting to see if the issue persists.
     
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  5. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Hello :)

    To clarify, in your example, are you sending a message to a remote mail server, or is that the output when a remote mail server is sending to your server?

    Thank you.
     
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