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Email reports show messages delivered incorrectly

Discussion in 'E-mail Discussion' started by jason2982, Feb 25, 2016.

  1. jason2982

    jason2982 Registered

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    When I look at the stats under View Sent Summary they appear way off. Looking at one domain in particular on my server and the report will show the same message (Sender, Recipient, Message ID, and time are all the same) 1000 times per message. This is causing issues with users getting blocked from sending email due to max defers being exceed quickly if they typo an address. Any ideas?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Could you provide an example of output from /var/log/exim_mainlog for one of these messages? EX:

    Code:
    exigrep MSGID /var/log/exim_mainlog
    Thank you.
     
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  3. jason2982

    jason2982 Registered

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    2016-02-25 15:47:55 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1aZ2pG-00033G-MH

    2016-02-25 15:47:54 1aZ2pG-00033G-MH <= user@usersdomain.com H=(TOMPC) [XX.XX.XX.XX]:53393 P=esmtpa A=dovecot_login:user@usersdomain.com S=46768 id=004801d1700d$ced29cd0$6c77d670$@usersdomain.com T="test" for recipient@usersdomain.com
    2016-02-25 15:47:55 1aZ2pG-00033G-MH => recipient <recipient@usersdomain.com> R=virtual_user T=virtual_userdelivery
    2016-02-25 15:47:55 1aZ2pG-00033G-MH Completed
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you post a screenshot from "View Sent Summary" that shows an example of this?

    Thank you.
     
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