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Email retreival

Discussion in 'E-mail Discussions' started by AmyAmelia, Oct 10, 2012.

  1. AmyAmelia

    AmyAmelia Registered

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    Soooo...I logged into my email today using Horde to find that all of the messages I have deleted were back in my inbox with a strikethrough. I pressed the little dustbin symbol thinking it would empty my trash and it deleted ALL of my emails :eek:! I can't find anywhere on how to retrieve them. Any ideas? I have looked on my cpanel in the mail section through lots of folders but most of them were empty.

    The lesson learned from this is to not use Horde as it's just too complicated!! :)

    If anyone could throw ideas my way I would be very grateful

    Thanks

    Amy
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Do you have any backups available for this account? If so, you could recover these emails from the backup file for the account.

    Thank you.
     
  3. AmyAmelia

    AmyAmelia Registered

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    I had a look on the Cpanel and I can't find any back up files. I couldn't see any back up options in Horde either. The button I pressed turns out to be 'empty folder' but where to I have no idea- I can't find my mail anywhere.....

    Thanks
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    I suggest consulting with your web hosting provider if you do not have access to Web Host Manager to see if backups are enabled on the server. It's possible they can restore the emails for you if they have backups enabled.

    Thank you.
     
  5. alexladino

    alexladino Registered

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    Hi, I have a problem with my email at cpanel.
    I'm being able to recieve emails in my phone but when I look in my cpanel there is no emails in the inbox.. I can send email from my cpanel mail and my phone but the I can only recieve emails on my phone...
    Can you help me with this issue?
    Thanks
     
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