Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Email Send and receive on subdomain

Discussion in 'E-mail Discussion' started by EvoortSolution, Jun 6, 2016.

Tags:
  1. EvoortSolution

    EvoortSolution Registered

    Joined:
    Jun 6, 2016
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Rancho Cucamona, CA
    cPanel Access Level:
    Root Administrator
    Hi,

    I am currently pointing subdomain.domain.com with a IP address from GoDaddy to VPS. but I need to send and receive emails properly from subdomain.domain.com, using one of inbuild service.

    I need to setup DKIM and SPF, but I get this error in my cPanel for the subdomain.domain.com

    "In order to ensure that SPF or DKIM takes effect, you must confirm that this server is an authoritative nameserver for subdomain.domain.com"

    Is there a method to complete this using a subdomain.domain.com instead of a domain.com?

    Thanks.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,233
    Likes Received:
    1,939
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    You will need to add the SPF and DKIM entries through your DNS provider after enabling the records via the "Authentication" option in cPanel. GoDaddy offers a document on this at:

    Add an SPF record | Domains - GoDaddy Help

    Both DKIM and SPF records are added as TXT entries in their interface.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice