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Email sends, but end user will nto receive it

Discussion in 'E-mail Discussions' started by SteveD3, Jun 20, 2006.

  1. SteveD3

    SteveD3 Member

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    I have searched the forums, most of the evening. I have read some of the posts, and tried several solutions.

    Example: searched for "email will not send" "Email will not arrive" "email dissapears" and "R=boxtraper_autowhitelist T=boxtrapper_autowhitelist"

    Using tail on my exim_mainlog I get this which is the exact email, and I think the lack of the
    other email address listing is my error. The question is why and how is it fixed?

    I see my email the indy.rr.com account working ok, infact I got that email. but the chrislewis.tv account didnt get it at all. There are no errors in the log other than this, and the queue is empty.

    I have ran sever al commands already,

    exim -qf
    exim -qff -v

    the normal ones from /scripts like fixeverything and upcp, update now etc as well as installed exim again.

    Any ideas or thoughts? Any keywords I should search for and I missed em? I'm happy to fix it myself, but any help given is welcome.

    Thanks

    Steve
     
  2. Lyttek

    Lyttek Well-Known Member

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    Unless I'm not reading it correctly, I don't see any errors per se.

    You're sending to both addresses on the same message, correct? What happens if you send to each address separately?
     
  3. SteveD3

    SteveD3 Member

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    I will get the message and he will not. It sends as in leaves my server, but while it will come to my account it will not appear at his. This is what frustrates me. The accounts are working as they can both send to other emails and other server fine. I can even send to myself on the same server, and so can he. I attempted to remove the email, then the domain and re add them, didnt help.


    Steve
     
  4. Spiral

    Spiral BANNED

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    Sounds like he has some sort of spam protection at his end.

    Mail provider might be filtering the wrong mail messages.

    If the logs on your end (/var/log/exim_mainlog) are showing that
    the message is successfully sent on your end then the problem
    is on the recipient's side and could be a problem with their
    mail provider's mail servers or spam protection.
     
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