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Email Setup Problem

Discussion in 'E-mail Discussions' started by gabrielfealin, Jul 10, 2017.

  1. gabrielfealin

    gabrielfealin Registered

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    I found earlier threads on this, but no real solution.

    I have all of my incoming emails forwarded to Gmail, then use my account's SMTP to send email. This works perfectly in Thunderbird and on my phone, but trying to set it up in Gmail (under Settings > Accounts and Import > Send mail as) gives me the error:

    Couldn't reach server. Please double-check the server and port number.

    I'm using the exact same setting as Thunderbird and my phone, which I double-checked by logging in to Webmail then clicking on "Configure mail client". I tried using SSL and non-SSL, and either had the same error or an error saying that the server couldn't be reached.

    Any suggestions
     
  2. 24x7server

    24x7server Well-Known Member

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    Hi,

    What logs does it generate on your cPanel server? Can you paste it here..
    # tail -f /var/log/maillog
    Hit the above command and then try to configure it through Gmail. Check if it is logging anything or not.

    Try to disable the firewall momentarily..
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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