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Email spamming issue

Discussion in 'E-mail Discussion' started by aikigi, Oct 18, 2013.

  1. aikigi

    aikigi Registered

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    Hello,

    I'm new to this forum and don't have advanced knowledge with WHM/cpanel, but I definitively want to learn.

    A while back I got hacked. I believe I corrected the problem but since I receive a lot of cPHulK login attempts (which I black list...)

    Now I got hacked again!! But I don't understand what going on. Following is an example of the email I get:

    [REMOVED EMAIL]

    The website mentioned was a testing site. I deleted it, I also cleared the email queue in WHM and changed password from this account but I still receive that email.

    As it shows to be delivery failure email, could it be just be a delivery failure message from sent email before I delete the email queue? but it's been 3 days.

    If not what can I do? What step should I follow to found out where is the problem.

    Thank you very much for your help.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    It's likely a bounce message from a failed delivery that was sent out when the account was spamming. I recommend monitoring the /var/log/exim_mainlog and your mail queue to make sure additional messages are not sending out from that account. The following document is also helpful:

    cPanel - Prevent Email Abuse

    Thank you.
     
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  3. aikigi

    aikigi Registered

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    Hello,

    Thank you very much for your advise. I will way a little and see if it does stop. I also look at the documentation again. I think the attack happen through my testing site so hopefully the measure I took will be enough.

    I was also wondering where I could find a good course to learn how to use WHM/cPanel. Would you have a recommendation?

    Sincerely.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Our documentation is a very good resource:

    cPanel Documentation

    Thank you.
     
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