Email stopped in Exim queue

Operating System & Version
cPanel whm / CloudLinux
cPanel & WHM Version
92.0.2

Quintanilha

Member
Feb 25, 2020
14
1
3
Brasil
cPanel Access Level
Root Administrator
Good afternoon I have a problem on my server that I don't know the cause and I wanted help. I have many emails stopped in the exim queue and this is causing the server load to increase. I was wondering if anyone can help me how to solve this. follow error print
 

Attachments

Handssler Lopez

Well-Known Member
Apr 30, 2019
46
17
8
Guatemala
cPanel Access Level
Root Administrator
First let's see what is the error that the server shows when sending the message, select a message from the queue and then click on "deliver selected" the server will try to send it and by not doing the it will tell you why the mail cannot be delivered.

This should provide more information to help you, change any sensitive information.
 

cPanelAaronH

Well-Known Member
Staff member
Dec 31, 2014
70
19
133
Houston Texas
cPanel Access Level
Root Administrator
Hello!

I do agree, it would be more helpful to see the error that's being created.

I have also edited your photo to remove the domain information for privacy.

Let us know the error message and we can go from there!