PatrickVeenstra

Well-Known Member
Feb 12, 2012
171
6
68
Barcelona
cPanel Access Level
Root Administrator
Somewhy my email seems to stop working returning to "The Bat!" something like "unable to connect to the server. The target machine actively refused it" (esp: SEND - No se pudo conectar con el servidor. No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión) - when trying to send an email. Receiving doesn't complain, but doesn't work either.

I've found out because a cliente has contacted with this message that an email he sent me has bounced back:
Code:
This is the Postfix program at host deferred-out-119.livemail.co.uk.I'm sorry to have to inform you that the message returnedbelow could not be delivered to one or more destinations.For further assistance, please send mail to <postmaster>If you do so, please include this problem report. You candelete your own text from the message returned below.			The Postfix program<[email protected]>: connect to domain.eu[79.143.xxx.xxx]: Connection refused
I've sent emails myself from Yahoo! and Gmail and they neither bounce back nor do I receive them.

Last email I've received was at January 2. I don't know if it matters, but my configuration still used info+domain.eu as user and not [email protected] (maybe that helps to track when / what went wrong) - but changing it doesn't seem to make any difference.
 
Last edited by a moderator:

24x7server

Well-Known Member
Apr 17, 2013
1,911
98
78
India
cPanel Access Level
Root Administrator
Twitter
Hello,

Can you please check your /var/log/exim_mainlog logs while sending the mails. You will get the all details of that mail which you are sending from our account to yahoo OR gmail.
 

PatrickVeenstra

Well-Known Member
Feb 12, 2012
171
6
68
Barcelona
cPanel Access Level
Root Administrator
There doesn't seem to be anything interesting over there. I'm unable to find any reference to the email address I've been testing.

Just tested from Yahoo webmail and I don't get any error, but the CPanel webmail doesn't show that it has received my email.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
Hello :)

Try searching the local email address or the Yahoo email address in /var/log/exim_mainlog to see if you can find useful output. EX:

Code:
exigrep [email protected] /var/log/exim_mainlog
Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,243
463
I am happy to see the issue is no longer occurring. Note that you should open separate threads for issues not related to the original problem.

Thank you.