email "suspended" for user account

indiboi

Well-Known Member
Aug 14, 2001
89
0
306
email "suspended" for user account

Has anyone else encountered this?

A user creates an email account, but it refuses to allow them to connect via POP3 or webmail. Upon attempting to log into webmail it says &Access Denied, account suspended& when the overall account is -not- suspended.

I really need to get this resolved, VO support was less than useless in regards to this.
 

compunet2

Well-Known Member
Feb 21, 2003
310
0
166
nevermind... my NOC offered me the solution. suspend the account, then unsuspend.

Ed