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email "suspended" for user account

Discussion in 'E-mail Discussions' started by indiboi, Jul 17, 2002.

  1. indiboi

    indiboi Well-Known Member

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    email "suspended" for user account

    Has anyone else encountered this?

    A user creates an email account, but it refuses to allow them to connect via POP3 or webmail. Upon attempting to log into webmail it says &Access Denied, account suspended& when the overall account is -not- suspended.

    I really need to get this resolved, VO support was less than useless in regards to this.
     
  2. compunet2

    compunet2 Well-Known Member

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    I'm having the same problem for one of my domains. Does anyone have a solution?
     
  3. compunet2

    compunet2 Well-Known Member

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    nevermind... my NOC offered me the solution. suspend the account, then unsuspend.

    Ed
     
  4. goodmove

    goodmove Well-Known Member

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    Thanks for the tip compunet2. :D
     
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