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Email taking a lot time to go out

Discussion in 'E-mail Discussions' started by Jeff75, Feb 3, 2004.

  1. Jeff75

    Jeff75 Well-Known Member

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    I have a client who for the past week has been having problems sending email. He can receive emails whether they or small or have large attachements and come in really quick, but when he sends an email (even just a small one), it takes a long time for it to go out.

    Does anybody know why? He ran a traceroute and didn't see any network problems. I have many other clients who are not having problems.

    If anybody has any suggestions as to what to do to fix this, I'd really appreciate it.
     
  2. SageBrian

    SageBrian Well-Known Member

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    Are they using an antivirus program on their computer that might be checking outgoing mail?

    Or, maybe their ISP is running special scans on all SMTP traffic?
     
  3. Jeff75

    Jeff75 Well-Known Member

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    He said that he has 3 other domains/accounts with another hosting company and he doesn't have any problems when sending mail through the other accounts, just on the account he has through me.
     
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