Email to icloud failed

[Heyckel]

Hello somoene have the solution , i would like to send email to icloud.com server but : rejected
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

[email protected]
host mx4.mail.icloud.com [<IPREMOVED>]
SMTP error from remote mail server after initial connection:
550 5.7.0 Blocked - see Home | Proofpoint Dynamic Reputation - IP Lookup<IPREMOVED>
Reporting-MTA: dns; mail.haki-hosting.be

Action: failed
Final-Recipient: rfc822;[email protected]
Status: 5.0.0
Remote-MTA: dns; mx4.mail.icloud.com
Diagnostic-Code: smtp; 550 5.7.0 Blocked - see Home | Proofpoint Dynamic Reputation - IP Lookup<IPREMOVED>

 

[GOT]

What this is saying is that they think you have a dynamic ip. Like you're running your cpanel server on a home isp connection. Is this the case? If so a lot of mail servers are not going to accept emails from you.

 

[cPanelLauren]

I think there might be some confusion - dynamic reputation IP lookup is the name of proofpoint's service. They don't tell you why you're blocked but you can contact them at the original link to identify the cause.

In most cases following the guidelines listed here will prevent this situation from occurring: How to Keep your Email Out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

 

[Heyckel]

I follow all of these steps

 

[cPanelLauren]

Hello,

In that case I'd proceed with contacting them directly to have the issue investigated further, there's nothing we can do to get you unblocked from their service.