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Email was working, not anymore

Discussion in 'E-mail Discussions' started by andrescrucitti, Apr 20, 2010.

  1. andrescrucitti

    andrescrucitti Registered

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    I have a few email addresses set up on my cPanel. Everything was working fine at least earlier today, but tonight we realized that emails are not being sent or received, not locally or with outside servers, not through webmail nor php.

    I tried restarting the service from whm and looking around on cPanel I didnt notice anything that was changed.

    Does anybody have any ideas?

    Through php I dont receive any errors. Squirrelmail returns this when i attempt to send an email to either an outside or local address:

    Message not sent. Server replied:

    Requested action not taken: mailbox unavailable
    550 Verification failed for <andresc@dascheap>
    The mail server could not deliver mail to andresc@dascheap. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
    Sender verify failed

    Weird thing is that imtrying to send from andresc@dascheap.com, but it says that it cannot DELIVER mail to <andresc@dascheap> ???

    What can i do? It was working just this morning... for sure maybe 8-10hrs ago
     
  2. andrescrucitti

    andrescrucitti Registered

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    Checked on WHM back end... on the mail queue there's a bunch of email that havent been delivered... every time I attempt to deliver it i get his error message:

    Message 1O4Kmb-0002rs-TV is not frozen
    delivering 1O4Kmb-0002rs-TV
    LOG: MAIN PANIC
    Error in system filter: quote missing at end of string in line 96


    how come something like that come out of nowhere? and how can it be fixed?
     
  3. Spiral

    Spiral BANNED

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    I have seen this very same problem with a couple servers this week ....

    Interesting:
     
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    Any time mail does anything with the Panic Log, this is a major issue that needs to be investigated. I recommend letting a technical analyst login to your server and diagnose the issue.

    If you want to attempt self-diagnosis first, the panic log for Exim (SMTP Mail) is located at:

    /var/log/exim_paniclog

    If you are on FreeBSD, substitute _ with / in the above path.
     
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