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Emails being bounced

Discussion in 'E-mail Discussions' started by WGN, Feb 7, 2006.

  1. WGN

    WGN Registered

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    I have a new server using Cpanel/WHM and although we've had a few little problems a majority of our clients are getting emails bounced back


    > >>>> A message that you sent could not be delivered to one or more of its
    > >>>> recipients. This is a permanent error. The following address(es)
    > >> failed:
    > >>>>

    > >>>> unrouteable mail domain


    Although the doamin the message is being sent to is a good one we've restarted Exim and the problem still persist .

    Can anyone help us out on what's going on ?

    Thanks
     
    #1 WGN, Feb 7, 2006
  2. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Are these emails that are sent to domains hosted on the server? If so, check whether the domains are listed in /etc/localdomains. If not, try running:

    /scripts/mailperm

    Then check /etc/localdomains again.

    If that's not the issue, then you need to tail /var/log/exim_mainlog and watch for errors/messages when emails are sent in. If there aren't any, then the emails are probably not reaching the server which would suggest a DNS problem.
     
    #2 chirpy, Feb 7, 2006
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