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Emails Bouncing From Certain Addresses

Discussion in 'E-mail Discussions' started by robobobo, Jul 2, 2013.

  1. robobobo

    robobobo Member

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    Hey,

    I've been working on getting my SPF records up to speed as some of my mails are bouncing when I send to google accounts. I've done several spf tests and I seem to past most of them, but there's a few issues still that seem to rear their head.

    After performing this test Unlock The Inbox - DNS Tools, Network Tools, WHOIS Search

    I am getting the following:
    Code:
    
    SMTP (Port 25):Connection Established
    - Extensions:SIZE, 8BITMIME, PIPELINING, AUTH, STARTTLS, HELP
    - SSL Hostname:server1.viralbamboo.com
    - SSL Subject:CN=server1.viralbamboo.com, OU=PositiveSSL, OU=Domain Control Validated
    - SSL Issuer:CN=PositiveSSL CA 2, O=COMODO CA Limited, L=Salford, S=Greater Manchester, C=GB
    - SSL Error:Certificate Does Not Match Hostname
    And the exact same for SMTP SSL (Port 465): POP3 (Port 110):
    POP3 SSL (Port 995): IMAP (Port 143): and IMAP SSL (Port 993): even though I do have a valid ssl cert installed on the hostname.

    I seem to pass the other tests, so wondering could this be the issue?
     
  2. quietFinn

    quietFinn Well-Known Member

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    Did you install the certificate for cPanel services in
    WHM-> Service Configuration-> Manage Service SSL Certificates ?
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    It's important to keep in mind that you are using a third-party testing tool that may not show accurate results or may output results that would not make a difference in a server accepting email.

    You can ensure your SSL certificate name for Exim matches the hostname via:

    "WHM Main >> Service Configuration >> Manage Service SSL Certificates"

    Thank you.
     
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