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Emails created in cpanel does not work

Discussion in 'E-mail Discussions' started by clauderodney, Jan 17, 2007.

  1. clauderodney

    clauderodney Member

    Jan 17, 2007
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    We have created email ids which can be viewed in Cpanel under mails>add/remove/manage accounts options. But when i try to test the account in dnsreport it gives the message as
    "" Could not connect: Got an unknown RCPT TO response: 550-Verification failed for < ""
    We have also checked the MX record for the domain and it point to the right IP

    even when i try to send a test mail to that particular domain it gives a bounce message "retry timeout exceeded "

    Kindly help me to know the exact cause of the this problem and the solution to this problem

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