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Emails from cPanel are blacklisted by spamhaus

Discussion in 'E-mail Discussion' started by Reado, Oct 29, 2018.

  1. Reado

    Reado Well-Known Member

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  2. GOT

    GOT Get Proactive! PartnerNOC

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    Looks like you've probably got an outgoing spam problem. You will want to take a look at your email queue and logs and fine the source of the spam and stop it.
     
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  3. Reado

    Reado Well-Known Member

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    The links now say not listed, however had you clicked the second link (I'm assuming you did not) you would see this:

    Results of Lookup
    208.74.121.106 is NOT listed

    This IP address was detected and listed 17 times in the past 28 days, and 1 times in the past 24 hours. The most recent detection was at Mon Oct 29 05:25:00 2018 UTC +/- 5 minutes

    This IP address was self-removed 2 times in the past week.

    This IP address was self-removed 1 times in the past 24 hours.

    So it looks like there is a problem with that IP address. There is no issue our end; our incoming spam filter has been blocking emails sent from this IP for the reason stated in my original post.
     
  4. GOT

    GOT Get Proactive! PartnerNOC

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    Oh, I assumed this was your IP.
     
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  5. Reado

    Reado Well-Known Member

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    You should never assume!

    208.74.121.106 resolves to ng2.cptxoffice.net.
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Are you having some sort of issue receiving emails from cPanel or are you just reporting this? If you are having an issue, can you tell us what email(s) you are not recieving as expected?
     
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  7. Reado

    Reado Well-Known Member

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    Ticket emails; as in ticket created, updated, closed etc.
     
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Reado,

    I currently see that the IP address is no longer listed. If you experience this issue again, please ensure to open a support ticket to report the problem and we can forward it to the appropriate channels.

    Thanks!
     
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  9. Reado

    Reado Well-Known Member

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    Just now...

    upload_2018-11-12_10-50-53.png
     
  10. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Reado,

    Could you open a support ticket to report the problem? You can post the ticket number here once it's opened and I'll ensure it's directed it to the appropriate channels.

    Thanks!
     
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