Emails from one person arrive normally but also generate a bounce Reason: Permanent Error


Well-Known Member
Aug 23, 2012
cPanel Access Level
Reseller Owner
I have a person who is trying to send me emails. All of the emails arrive in my mailbox as intended, however she also receives a bounce email for each one of them with the subject line "Permanent Error" and in the text of the message saying the message was not delivered:

This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed permanently:
* [email protected]
Reason: Permanent Error

Any idea why they would get a bounce if the message is being delivered? This seems to be the only person having this problem.
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