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Emails not being delivered

Discussion in 'E-mail Discussion' started by encryption, Aug 8, 2011.

  1. encryption

    encryption Well-Known Member

    Jun 24, 2005
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    For some reason, one of the domains on the server has suddenly stopped receiving emails. I can send emails from the domain but when I reply to a test message sent from the domain, it does not appear in the mailbox.

    The Client has emailed me the below error saying this is what he received when he sent a test to himself


    Delivery to the following recipient failed permanently:

    Technical details of permanent failure:

    Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 421 421 Unexpected failure, please try later (state 13).


    Any help would be appreciated.
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

    Oct 2, 2010
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    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Can you please obtain the full error message in exim's logs using this command:

    exigrep /var/log/exim_mainlog
    Here would be the receiving email that isn't working on the machine.
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