emails not delivered

[dtechman2]

I have a client that is having a problem with emails not getting delivered. Below is what I found when I searched the log files

2006-11-11 15:35:42 1GizZO-0005Q7-3U <[email protected] U=useraccount P=local-bsmtp S=10161 [email protected] T="confidential"
2006-11-11 15:35:42 1GizZO-0005Q7-3U => /dev/null <[email protected]> R=central_filter T=**bypassed**
2006-11-11 15:35:42 1GizZN-0005Q1-O9 => firstname.lastname <[email protected]> R=virtual_sa_user T=virtual_sa_userdelivery

Any idea on where this says the email went?

 

[Zion Ahead]

Same problem here, using cpanel "stable" version

What's the fix?

 

[dtechman2]

email not delivered

Same problem here, using cpanel "stable" version

What's the fix?

I have not found one yet, please post if you do.

 

[mickalo]

I have a client that is having a problem with emails not getting delivered. Below is what I found when I searched the log files

2006-11-11 15:35:42 1GizZO-0005Q7-3U <[email protected] U=useraccount P=local-bsmtp S=10161 [email protected] T="confidential"
2006-11-11 15:35:42 1GizZO-0005Q7-3U => /dev/null <[email protected]> R=central_filter T=**bypassed**
2006-11-11 15:35:42 1GizZN-0005Q1-O9 => firstname.lastname <[email protected]> R=virtual_sa_user T=virtual_sa_userdelivery

Any idea on where this says the email went?

it appears they have some email filters setup, as the T=**bypassed** indicates their filter is blocking the email.

in their /home/<username> folder should be file called .filter this is the file that is blocking or causing the email to be blocked.

Mickalo

 

[dtechman2]

it appears they have some email filters setup, as the T=**bypassed** indicates their filter is blocking the email.

in their /home/<username> folder should be file called .filter this is the file that is blocking or causing the email to be blocked.

Mickalo

Thank you for the response.

This was one of the first things I did was to remove all filters. But it is nice to know that T=**bypassed** means a filter got it somewhere. I will monitor again and see if I can come up with any more logs that may help.

 

[Zion Ahead]

My /home/username/.filter file is empty and still getting the same error

2006-12-12 22:49:10 SMTP connection from username
2006-12-12 22:49:17 1GuM3K-0001Uk-Fh <= [email protected] U=username P=local-bsmtp S=2587 [email protected] T="New password activation" from <[email protected]> for [email protected]
2006-12-12 22:49:17 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1GuM3K-0001Uk-Fh
2006-12-12 22:49:17 1GuM3K-0001Uk-Fh => /dev/null <[email protected]> F=<[email protected]> R=central_filter T=**bypassed** S=0 QT=7s DT=0s
2006-12-12 22:49:17 1GuM3K-0001Uk-Fh Completed QT=7s
2006-12-12 22:49:17 1GuM3K-0001Ue-BF => username <[email protected]> F=<[email protected]> P=<[email protected]> R=virtual_sa_user T=virtual_sa_userdelivery S=2488 QT=7s DT=7s
2006-12-12 22:49:17 1GuM3K-0001Ue-BF Completed QT=7s

 

[4u123]

I'm very sorry to bring up an old thread but I'm having this problem and I cant find an answer. Its showing "virtual_user_filter" instead of "central_filter " but the user has no filters in place.

2008-04-14 04:54:20 1JlFls-000652-33 <= [email protected] H=mx1.domain.com[ip.ip.ip.ip] P=esmtp S=112588 [email protected] T=""

2008-04-14 04:54:20 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1JlFls-000652-33
2008-04-14 04:54:20 1JlFls-000652-33 => /dev/null <[email protected]>R=virtual_user_filter T=**bypassed**
2008-04-14 04:54:20 1JlFls-000652-33 Completed

It shows the email being dev nulled with the subject "**bypassed**"

The address exists and I can send email to it fine from my own mail account. The customer doesnt have any account or user level filters in place so I'm confused as to why this message wasnt delivered.

I've checked /etc/vfilters/ and the file for this domain is empty.