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emails not delivered

Discussion in 'E-mail Discussions' started by dtechman2, Nov 12, 2006.

  1. dtechman2

    dtechman2 Registered

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    I have a client that is having a problem with emails not getting delivered. Below is what I found when I searched the log files

    2006-11-11 15:35:42 1GizZO-0005Q7-3U <=sentfrom@domainname.net U=useraccount P=local-bsmtp S=10161 id=000001c705d0$d0564680$0c01110a@gorgeous T="confidential"
    2006-11-11 15:35:42 1GizZO-0005Q7-3U => /dev/null <firstname.lastname@domainname.com> R=central_filter T=**bypassed**
    2006-11-11 15:35:42 1GizZN-0005Q1-O9 => firstname.lastname <firstname.lastname@domainname.com> R=virtual_sa_user T=virtual_sa_userdelivery

    Any idea on where this says the email went?
     
  2. Zion Ahead

    Zion Ahead Well-Known Member

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    Same problem here, using cpanel "stable" version

    What's the fix?
     
  3. dtechman2

    dtechman2 Registered

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    email not delivered


    I have not found one yet, please post if you do.
     
  4. mickalo

    mickalo Well-Known Member

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    it appears they have some email filters setup, as the T=**bypassed** indicates their filter is blocking the email.

    in their /home/<username> folder should be file called .filter this is the file that is blocking or causing the email to be blocked.

    Mickalo
     
  5. dtechman2

    dtechman2 Registered

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    Thank you for the response.

    This was one of the first things I did was to remove all filters. But it is nice to know that T=**bypassed** means a filter got it somewhere. I will monitor again and see if I can come up with any more logs that may help.
     
  6. Zion Ahead

    Zion Ahead Well-Known Member

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    My /home/username/.filter file is empty and still getting the same error

    2006-12-12 22:49:10 SMTP connection from username
    2006-12-12 22:49:17 1GuM3K-0001Uk-Fh <= apache@mozillazine.org U=username P=local-bsmtp S=2587 id=da4cb44b3dc1e3531f4ac42e64d1e089@forums.mozillazine.org T="New password activation" from <apache@mozillazine.org> for username@domain.com
    2006-12-12 22:49:17 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1GuM3K-0001Uk-Fh
    2006-12-12 22:49:17 1GuM3K-0001Uk-Fh => /dev/null <username@domain.com> F=<apache@mozillazine.org> R=central_filter T=**bypassed** S=0 QT=7s DT=0s
    2006-12-12 22:49:17 1GuM3K-0001Uk-Fh Completed QT=7s
    2006-12-12 22:49:17 1GuM3K-0001Ue-BF => username <username@domain.com> F=<apache@mozillazine.org> P=<apache@mozillazine.org> R=virtual_sa_user T=virtual_sa_userdelivery S=2488 QT=7s DT=7s
    2006-12-12 22:49:17 1GuM3K-0001Ue-BF Completed QT=7s
     
  7. 4u123

    4u123 Well-Known Member
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    I'm very sorry to bring up an old thread but I'm having this problem and I cant find an answer. Its showing "virtual_user_filter" instead of "central_filter " but the user has no filters in place.

    It shows the email being dev nulled with the subject "**bypassed**"

    The address exists and I can send email to it fine from my own mail account. The customer doesnt have any account or user level filters in place so I'm confused as to why this message wasnt delivered.

    I've checked /etc/vfilters/ and the file for this domain is empty.
     
    #7 4u123, Apr 23, 2008
    Last edited: Apr 23, 2008
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