SOLVED Emails not going to external servers

hmaddy

Well-Known Member
May 6, 2020
278
34
28
Chennai
cPanel Access Level
Root Administrator
Emails are not going to external servers. it was working smoothly without any issue from the last few years. Suddenly its stopped the mails to external servers like cpanel servers, plesk servers and gmail or gsuite accounts.

Port 25 is still in open status.
 

HostNoc

Well-Known Member
Feb 20, 2020
153
38
28
Ontario
cPanel Access Level
Root Administrator
Hello Anoop,

Please share the header of your email.
check your IP, make sure that your IP is not blacklisted and else you can also check your SPF and DKIM of the domain as it is pointed properly or not.Also, you can check your mail score from mailtester.com.



Regards
 

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
476
223
118
IN
cPanel Access Level
Root Administrator
Any errors in the following log files?

Code:
/var/log/exim_mainlog
/var/log/exim_paniclog