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Emails not Sending

Discussion in 'E-mail Discussion' started by Mcdonaldej5, Aug 3, 2018.

  1. Mcdonaldej5

    Mcdonaldej5 Registered

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    Hello. I am currently setting up my server with the new cPanel services I just purchased. I am very happy so far, but I am having trouble sending emails through the built in "Webmail" program. I found out that my ISP blocks port 25, could that be part of the problem? If so, what could I do to remedy the situation?

    Thank you very much for the help.
     
  2. web-project

    web-project Well-Known Member

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    you can use alternative port like 26 or use third party SMTP relay service.
     
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  3. Mcdonaldej5

    Mcdonaldej5 Registered

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    How would I go about using an alternate port?
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II
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    Hi @Mcdonaldej5

    You can change the port which exim listens on by going to WHM>>Service Configuration>>Service Manager -> Select "Exim Mail Server (on another port)" and type in 26 then scroll to the bottom and select save.

    Once this completes you should be able to send mail but if you're unable to please let us know.

    Thanks!
     
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