Emails not working

[Lordemma]

Email accounts not working on a vps server
Tweet
Hello,
Greetings pals!
Please I really need help here.
I recently moved to a new vps I bought.I configured it to my best ability and to me, All seems OK.
unfortunaly, I tried creating an email address on one of the cpanel accounts. the email was created succesfully but trying to log into the mail, I get several errors

Roundcube says
"
DATABASE ERROR: CONNECTION FAILED!

Unable to connect to the database!
Please contact your server-administrator.
"
SquirrelMail says

"SquirrelMail version 1.4.22
By the SquirrelMail Project Team
ERROR
Please log in first"
When I click the login option, it keep reloading that same page.

Hord mail brings the error
"
User [email protected] is not authorised for Mail.
User [email protected] is not authorised for Mail. "
What I'm I suppose to do ? please help.
Thanks

Reply With Quote

 

[cPanelMichael]

re: Emails not working

Hello

Is MySQL running on this system? If not, check the MySQL error log (/var/lib/mysql/$hostname.err) for any specific error messages when restarting it.

Note that you are welcome to open a support ticket using the link in my signature if you want us to take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[Lordemma]

re: Emails not working

YES. Mysql is running.
I have created a support ticket and here is the ID 4429617
Thanks

 

[Lordemma]

re: Emails not working

The issue has been resolved by Cpanel support.
Thanks

 

[cPanelMichael]

To update, this was the result of the /tmp partition reaching 100% usage. The Eaccelerator temporary storage location was moved to the /home partition to resolve this issue.

Thank you.