Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Emails POP not remove from the server

Discussion in 'E-mail Discussions' started by arcilio, Sep 21, 2014.

  1. arcilio

    arcilio Well-Known Member

    Joined:
    Jun 11, 2014
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Hello Guys,

    Even when I set the email to pop, emails remain on the server, and when you access the account via webmail, they are there. It was not to be removed from the server?
     
    #1 arcilio, Sep 21, 2014
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,080
    Likes Received:
    1,363
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    What specific email client are you using? Are you sure you are not enabling any options in your email client that keep the messages stored on the server after downloading them? Does the issue occur with an alternative email client (e.g. Thunderbird)?

    Thank you.
     
    #2 cPanelMichael, Sep 22, 2014
  3. arcilio

    arcilio Well-Known Member

    Joined:
    Jun 11, 2014
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    i'm use Thunderbird.
     
    #3 arcilio, Sep 22, 2014
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,080
    Likes Received:
    1,363
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Browse to "Account Settings > Server Settings" in your Thunderbird email client. Check to make sure "Leave Messages On Server" is disabled. Also, ensure it's using POP and not IMAP.

    Thank you.
     
    #4 cPanelMichael, Sep 22, 2014
  5. arcilio

    arcilio Well-Known Member

    Joined:
    Jun 11, 2014
    Messages:
    50
    Likes Received:
    0
    Trophy Points:
    6
    cPanel Access Level:
    Root Administrator
    Now work's. Thank you. It's a special config of Cpanel? I can disable it and work how a normal pop?
     
    #5 arcilio, Sep 22, 2014
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,080
    Likes Received:
    1,363
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    No, this is a configuration associated with your email client as opposed to cPanel.

    Thank you.
     
    #6 cPanelMichael, Sep 22, 2014
(You must log in or sign up to post here.)
Loading...
Similar Threads - Emails remove server
  1. TCB13

    Remove All Emails Marked for Deletion

    TCB13, Dec 17, 2015, in forum: E-mail Discussions
    Replies:
    3
    Views:
    443
    cPanelMichael
    Dec 17, 2015
  2. Nicholas-MAH

    New Thread Emails sent from forms issue

    Nicholas-MAH, Sep 21, 2017 at 12:00 AM, in forum: E-mail Discussions
    Replies:
    2
    Views:
    22
    Nicholas-MAH
    Sep 21, 2017 at 3:10 AM
  3. KV Karia

    Bypass Max hourly emails per domain

    KV Karia, Sep 15, 2017 at 1:47 PM, in forum: E-mail Discussions
    Replies:
    4
    Views:
    176
    cPanelMichael
    Sep 19, 2017 at 9:22 AM
  4. Alex1122331122

    Can't send emails from my server but can receive

    Alex1122331122, Sep 12, 2017, in forum: E-mail Discussions
    Replies:
    2
    Views:
    83
    Alex1122331122
    Sep 13, 2017
  5. AK97127

    Stop emails from being redirected

    AK97127, Sep 11, 2017, in forum: E-mail Discussions
    Replies:
    1
    Views:
    58
    cPanelMichael
    Sep 12, 2017

Share This Page