Emails sending to spam

[icodes]

Hii,

I have some problems with sending emails in cPanel accounts.
When i send emails to populair providers like outlook, gmail,... they end up in de spambox.

I already tried configuring Email Deliverabilty, that is fully valid. The only problem when i use a site to check reverse DNS it would give a hostname provided by my ISP, could that be a potential problem, or does anyone know what could fix it also.

Extra info:
SSL's are valid via Lets Encrypt
It is running behind a PfSense Firewall
All ports required are forwarded

 

[ankeshanand]

Check SPF Records in Domain DNS and Hostname DNS. SPF Records are mandatory for Deliverability and DMARC and DKIM are still optional. For New Domains, It might end up in Spam but after sometime it will land in Inbox

 

[cPRex]

@icodes - we have a full checklist for messages going to spam here:

Checklist for Emails going to Spam

Introduction When it comes to emails, everyone wants to have their emails reach their recipient's mailbox, but sometimes they go to the spam box instead. There are serval factors that can impac...

support.cpanel.net

If working through that doesn't change the behavior, you may need to reach out to the individual email providers to see why they are not delivering your messages to the inbox.

 

[icodes]

Email deliverability says that everything is set correct, when i reverse lookup with my IP it doesnt show my domain cuzz i think my provider limits it but before we had the PFSense emails werent going in Spam.

 

[cPRex]

It's interesting that adding PFSense would change the mail delivery, but if that was the only change on the system and mail stopped working immediately after that was installed, it seems like that is your answer.

 

[icodes]

It's interesting that adding PFSense would change the mail delivery, but if that was the only change on the system and mail stopped working immediately after that was installed, it seems like that is your answer.

I know it is basically impossible but maybe it is because i am on another IP now with the PFSense.

 

[cPRex]

You can always check Email Blacklist Check - IP Blacklist Check - See if your server is blacklisted to see if there is a reputation issue with the IP address.