(Sorry for the double post - can't figure out how to delete the old one)
Done a bunch of googling but so far no joy.
When we send emails from cPanel/Exim to people who are using GMail/Gsuite email, messages often bounce back with a "no such user here" message, even though the email address is correct. The bounce message is:
----
[email protected]
No Such User Here Reporting-MTA: dns; stan.ourdomainname.com
Action: failed Final-Recipient: rfc822;[email protected]
Status: 5.0.0
----
If I use another host (like mac.com) to send emails to the email address ([email protected]), the message gets through.
We've double-checked SPF, DKIM & DMARC and they all seem to be correct via MxToolbox and a couple of other test sites. ReverseDNS checks (via MXToolbox) all pass. We've tested email via all the spam checkers as well - they all pass.
Not sure how to fix this.
Done a bunch of googling but so far no joy.
When we send emails from cPanel/Exim to people who are using GMail/Gsuite email, messages often bounce back with a "no such user here" message, even though the email address is correct. The bounce message is:
----
[email protected]
No Such User Here Reporting-MTA: dns; stan.ourdomainname.com
Action: failed Final-Recipient: rfc822;[email protected]
Status: 5.0.0
----
If I use another host (like mac.com) to send emails to the email address ([email protected]), the message gets through.
We've double-checked SPF, DKIM & DMARC and they all seem to be correct via MxToolbox and a couple of other test sites. ReverseDNS checks (via MXToolbox) all pass. We've tested email via all the spam checkers as well - they all pass.
Not sure how to fix this.
