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Emails sent to me are bouncing

Discussion in 'E-mail Discussions' started by xkittin, Dec 4, 2011.

  1. xkittin

    xkittin Registered

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    hi, my email is removed. I think this is the right place to go because I log in through cPanel. I am trying to receive email from Neopets.com, but they keep bouncing. Is there anything I could do?
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    What is the bounce message stating for the error message?

    As for the appropriate place to go, the appropriate location is typically the support system with your hosting provider who has access to log into your account to help you. Your hosting provider would be who you have paid to purchase your website account.

    Now, if they cannot fix the issue, then the hosting provider would contact us for further help. Normally, unless you have the root login for the server, it is nearly impossible to troubleshoot an issue with email.
     
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