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Emails taking 60secs to send/recieve

Discussion in 'E-mail Discussions' started by mm1250, Jul 24, 2008.

  1. mm1250

    mm1250 Well-Known Member

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    I have a client who is having issues. What they are saying is when they try to send/receive it will be connecting for about a min before it actually sends or receives. Traceroutes look normal so I was wondering what would cause this.
     
  2. DaveUsedToWorkHere

    DaveUsedToWorkHere Well-Known Member

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    Do you have an extensive set of RBLs or Exim ACLs?

    Is this happening for only one client?

    What happens when they telnet to the mail server, is it responsive?

    Does /var/log/exim_mainlog exim_rejectlog or exim_paniclog have any info?
     
  3. mm1250

    mm1250 Well-Known Member

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    Hello,

    I have 70ish accounts on this server and only this client is complaining. I thought maybe a DNS issue and told them to use the IP for mailserver and still not avil.

    The Exim RBL is the standard setting has the following checked:

    RBL: TS [?]
    RBL: zen.spamhaus.org and rbl.spamcop.net [?]

    ACL options have the following check:

    SpamAssassinTM: Reject mail with a spam score is greater then 20.0 at SMTP time. [?]
    Attempt to block dictionary attacks [?]
    Ratelimit: incoming SMTP connections that do not send QUIT, have recently matched an RBL, or have attacked the server. [?]
    SpamAssassinTM: Ratelimit hosts that transport messages with a spam score is greater then 20.0. [?]
     
    #3 mm1250, Jul 26, 2008
    Last edited: Jul 26, 2008
  4. DaveUsedToWorkHere

    DaveUsedToWorkHere Well-Known Member

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    Can't say off-hand what would cause that. Feel free to submit a support request so our technical analysts can do some testing. There's a link in my signature to our support system.
     
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