Emails to Gmail and Hotmail going to spam

[xtianfab]

Hello, all emails that are sent from my server to Gmail or Outlook are cataloged as SPAM.

Please a hand

Any data you need, I'll be passing you

regards

 

[rpvw]

This resource has great advice, and is an excellent place to start:

How to Keep your Email Out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

Google has also provided a set of tools to help you; available at G Suite toolbox - use the Verify DNS issues section to help ensure your DNS entries are all correct.

Another great tool is MX Lookup Tool - Check your DNS MX Records online - MxToolbox that offers many tools for diagnosing and checking your records and configuration.

 

[xtianfab]

This resource has great advice, and is an excellent place to start:

How to Keep your Email Out of the Spam Folder - cPanel Knowledge Base - cPanel Documentation

Google has also provided a set of tools to help you; available at G Suite toolbox - use the Verify DNS issues section to help ensure your DNS entries are all correct.

Another great tool is MX Lookup Tool - Check your DNS MX Records online - MxToolbox that offers many tools for diagnosing and checking your records and configuration.

I did some tests, and apparently it's a problem with the DKIM registry. But my domain already has that record.

How can I validate if the DKIM record is ok? Does Cpanel generate this record?

 

[rpvw]

MXToolbox has a DKIM tester : you should probably use default in the selector field.

DKIM is enabled in your cPanel : EMAIL > Authentications - ensure DKIM has been enabled (Active) and passes the built -in DNS check.

If you want to regenerate your DKIM key, check out this post from @cPanelMichael Regenerating DKIM keys again

 

[cPanelLauren]

Great advice @rpvw thanks!

@xtianfab please let us know if you have any further questions/concerns. Thanks!