Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

emails with specific word are blocked, need to unblock

Discussion in 'E-mail Discussion' started by xpl0it, Jul 19, 2010.

  1. xpl0it

    xpl0it Member

    Joined:
    Jul 4, 2003
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    151
    all emails with words containing "Cialis" are blocked, i cannot find the filter for such words in any file including "antivirus.exim"

    where can i find these filters?
     
  2. garconcn

    garconcn Well-Known Member

    Joined:
    Oct 29, 2009
    Messages:
    133
    Likes Received:
    6
    Trophy Points:
    68
    Have you checked the user level filtering and domain level filtering in cPanel?
     
    cPanelDon likes this.
  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

    Joined:
    Nov 5, 2008
    Messages:
    2,544
    Likes Received:
    9
    Trophy Points:
    268
    Location:
    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    What garconcn has suggested is an excellent area to check; the User-Level and Account-Level Filters in cPanel are commonly used for customization and may easily account for a specific word being used in a custom filter.

    For reference, the cPanel menu paths are as follows (with linked documentation):
    cPanel: Main >> Mail >> User Level Filtering
    cPanel: Main >> Mail >> Account Level Filtering
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice