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emails with specific word are blocked, need to unblock

Discussion in 'E-mail Discussions' started by xpl0it, Jul 19, 2010.

  1. xpl0it

    xpl0it Member

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    all emails with words containing "Cialis" are blocked, i cannot find the filter for such words in any file including "antivirus.exim"

    where can i find these filters?
     
  2. garconcn

    garconcn Well-Known Member

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    Have you checked the user level filtering and domain level filtering in cPanel?
     
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  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    What garconcn has suggested is an excellent area to check; the User-Level and Account-Level Filters in cPanel are commonly used for customization and may easily account for a specific word being used in a custom filter.

    For reference, the cPanel menu paths are as follows (with linked documentation):
    cPanel: Main >> Mail >> User Level Filtering
    cPanel: Main >> Mail >> Account Level Filtering
     
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