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emial receiving problem

Discussion in 'General Discussion' started by nawed, Apr 21, 2009.

  1. nawed

    nawed Registered

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    we have a shared hosting server using cpanel.

    when we send email from outside (gmail or msn) mails are coming till relay server only, and not relaying to cpanel server.

    relay is ironport.

    while diagnostic of SMTPPING from ironport to cpanel server, its shwoing as below:

    Command EHLO succeeded
    Command MAIL FROM failed. Remote server said: 500 ['unrecognized command']

    Please help!

    Thanks
    nawed
     
  2. serversignature

    serversignature Well-Known Member

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    Do SMTP Diagnostics Check from any other server to the shared hosting server using cpanel and also do a smtp check locally on the cpanel server.
     

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