In Progress Empty Junk box

RedfoxKE

Registered
Nov 6, 2020
2
0
1
Nairobi
cPanel Access Level
Website Owner
Hello, am having an issue whereby, am unable to see any mail sent to my Junk box since it's always empty. What can I do to solve this issue both in Horde and Roundcube?
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
10,360
1,629
363
cPanel Access Level
Root Administrator
Hey there! I'm not totally sure I am understanding the issue you're experiencing. By default, I see the junk folder on a new email created on the system. Are you saying that you aren't seeing that at all in the interface, or that you aren't seeing anything in that folder?
 

RedfoxKE

Registered
Nov 6, 2020
2
0
1
Nairobi
cPanel Access Level
Website Owner
Hey there! I'm not totally sure I am understanding the issue you're experiencing. By default, I see the junk folder on a new email created on the system. Are you saying that you aren't seeing that at all in the interface, or that you aren't seeing anything in that folder?
Am not seeing anything in that folder