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Enable Backups in WHM

Discussion in 'Data Protection' started by daveboulter42, Oct 20, 2014.

  1. daveboulter42

    daveboulter42 Member

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    Hi,

    running WHM 11.44.1 and we dont have a Backup button. How do we enable this?

    See attached Console snapshot that has the button after Locales, we dont.

    Thanks in advance.

    /daveb Screen-Shot-2013-05-28-at-4.12.50-PM.png
     
  2. server9host

    server9host Well-Known Member

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    Hello,

    AS per your access level you have reseller account. Backup configure option available only for root access WHM.

    You need to contact to your hosting provider to for backup configuration.


    Thanks
     
  3. daveboulter42

    daveboulter42 Member

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    actually I have root access, we are a hosting provider. The VPS our data centre provider provisioned for us came with WHM. Did the install incorrectly?
     
  4. server9host

    server9host Well-Known Member

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    Hello,

    Please perform upcp to update your cpanel. You can update your cpanl using below command :

    /scripts/upcp --force


    Thanks
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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