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Enable DSN

Discussion in 'E-mail Discussion' started by Rakaris Bakaris, Jan 20, 2016.

  1. Rakaris Bakaris

    Rakaris Bakaris Well-Known Member

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    Hello!
    I have noticed that the options:
    • "Always request a delivery status notification" (Roundcube) and "Request delivery receipt for this message" (Outlook 2013) does not work.
    • "Always request a return receipt" (Roundcube) does not work. Although 'Request a read receipt for this message" (Outlook 2013) is working.
    How to solve the issue?
    Thanks!
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    There's currently no support for DSN with the build of Exim offered by cPanel. Feel free to open a feature request for this via:

    Submit A Feature Request

    Thank you.
     
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  3. Rakaris Bakaris

    Rakaris Bakaris Well-Known Member

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    Here is link where is stated that 'CPanel ships with Exim 4.86' and to enable this the 'dsn_advertise_hosts = * ' should be enabled.
    Latest update Exim 4.86 and DSN
    Any comments on this?
    Thanks!
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    While that version of Exim is shipped with cPanel, there is no native support for delivery status notifications. You are welcome to submit a question to the Exim users mailing list for assistance with manually configuring Exim to support DSN:

    Exim-users Info Page

    Thank you.
     
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  5. StelarBlack

    StelarBlack Member

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    So, conclusion is, is DSN enabled and supported or not? I have similiar issue, but in my case Request delivery receipt wont work, I am using Outlook 2013, too.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    There are no native options in cPanel/WHM that allow you to enable DSN. You are welcome to try implementing it by customizing your Exim configuration, but it's not supported.

    Thank you.
     
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