Enable spambox -> messages in inbox disappear?


Well-Known Member
Jan 17, 2003
Has anyone noticed this? I enabled the spambox last night, and I check this morning and all the e-mails in my webmail inbox are gone (even the legitimate ones). If there are spam messages in the inbox at the time the spambox is enabled, do all legitimate messages also get deleted the first time? Is this a bug...or have I been hacked?

The only thing I can think of is that last night I had messages in my inbox. This morning there are no messages. I have not checked with POP, so the messages were either mistakenly deleted by spamassassin or somebody got into my inbox (I'm the only one with the password). The other accounts that do not often receive spam were fine, which is what makes me wonder...

In the meantime I disabled the spambox...

cPanel.net Support Ticket Number:


Well-Known Member
Sep 16, 2003
Dear casey,

This is quite strange. Spam-assassin will be blocking mails that are coming in and not that have come in. The possible reason could be someone should have used your password to delete those mails.


cPanel.net Support Ticket Number: